BOOKINGS & AVAILABILITY
The easiest way to sign up to a class is by booking online.
You cannot pay for your classes in instalments – you have to pay the full price of the course upfront.
Our courses are made up of adults of all ages and nationalities from beginners upwards. For most courses, the average age range is mid 20s to mid 40s, however many younger and older students join our school.
Only for beginners (A1): We do not allow any student to join the course once it has already started.
For all other levels (A2 to C1): Yes, if there is space on the course, we can take bookings for students wishing to join the class once the course has started, however there will be no discount to the price. You will need to call us to check availability.
Send us an email, WhatsApp or give us a call and we will give you information about the availability of the course you are interested in.
Face-to-face classes a maximum of 10. Beginner courses tend to be at capacity and fill up quickly.
We require a minimum of 4 students to run a group course.
In the unlikely event that the minimum number is not met we may delay the course start date or merge your course with another.
Please see point 1 of our terms and conditions for more information.
The earlier the better because that ensures we have the correct number. If we do not have the minimum number of students for courses, we may have to cancel the course, in which case the course you wanted may be removed from the website.
An email confirming your booking and payment is automatically sent to the address you gave us at the time of booking.
Both the Christmas holidays and national and local holidays are published on our website from the beginning of each year. During those days, the centre will be closed and there will be no compensation for these days.
The private lessons must be paid at least 7 calendar days before the start of these classes.
Also, please read our private lessons-terms and conditions.
COURSE INFORMATION
The language of study (Spanish) is used as much as possible during lessons, from the first session of complete beginners onward. In this way, students will get used to the sounds of the language and it will help them to enhance their learning. A particular importance is placed on the spoken language, but all aspects are covered in our courses – listening, reading, writing and speaking, together with grammar and vocabulary.
Yes, we do!
Face-to-face classes take at our school located in Calle Guardia Civil, 33-bajo in Valencia, Spain.
We also run online courses via Zoom or other kind of platforms.
To get the most from this course you will need:
– A reliable internet connection
– A desktop computer, laptop, tablet or smartphone
– A web camera on or attached to the device you are using
– An integrated microphone in the device you are using or an attached headset.
– The day before your course, you will be sent via email all the details you need to connect.
For all intensive courses (20 hours per week):
Morning shift (Monday to Friday)
09:15 to 11:00 (class)
11:00 to 11:15 (break)
11:15 to 13:00 (class – with 5 minutes break)
13:10 to 14:00 (conversation-optional)
Evening shift (Monday to Friday)
13:10 to 14:00 (conversation-optional)
14:10 to 16:00 (class)
16:00 to 16:15 (break)
16:15 to 18:00 (class – with 5 minutes break)
For the rest of the courses, please send us an email to request information about timetables.
There are several ways to find out what your level is. Firstly, we would advise you to take our online level tests. This will help you to determine the best type of course for you. The idea is to work through the questions as far as you can and then submit. Your results will give you an indication of your banding (beginners/elementary/pre-intermediate etc).
Important note – this test is intended as a guide only. It will give you and us an idea of your level of proficiency in grammar but does not reflect your spoken skills. In order to obtain a complete result, we will conduct an oral test either via video call or on the first day of class.
We recommend students to look at our contents and objectives by level – this should help you to select the best option for you, based on your current knowledge and previous studies. Another useful tip is to look at the corresponding language level guide as this will give you a rough guideline in relation to the international standards.
Our fully-qualified teachers are native-level.
The effective way to learn or improve a language skill is through immersion in the target language, even complex explanation of grammar or vocabulary is often explained in Spanish. Rest assured we will have no trouble in making ourselves understood even by students who have little or no knowledge of Spanish.
Yes, you can receive an end of course certificate that will confirm the number of hours you have studied at the school, the course you have taken and the level you have achieved.
Students must attend all timetabled classes regularly and to call or notify us in case of absence or late arrival. 75% attendance is required to be eligible for any of the certificates.
If the student misses 15 consecutive days of classes, the school will not make any refund and the course will be cancelled. Even if the absence has been justified, with sufficient advance notice and duly communicated (email or WhatsApp), the school does not guarantee that the student can be located in the same group and/or level in which he/she was when he/she was absent.
It is the student’s obligation to give the school at least 5 days’ notice of the exact date of their return. In order to disrupt and damage as much as possible the progress of students who do attend classes regularly, if the student who is absent does not give notice of his or her reinstatement, he or she will assume the risk that there will be no vacancies in any of the groups that are open at that time and will not be able to re-join classes until the school notifies him or her of his or her possible reinstatement.
You will get formal homework per class/session, but in addition and in particular with an intensive 20 course, we would recommend you invest a further 15 minutes of self study per day.
If at the end of your first lesson you find the course content too easy or too hard, you can switch courses up or down accordingly. Please speak to your teacher and contact us. We will review the situation and look to move you to a class more suited to your ability.
You can send us an email to see what was covered in the class you missed and any homework.
Please let us know so that we can advise your teacher.
If your teacher is ill during the course we will organise a cover teacher to take your lesson. If no cover teacher is available we will simply defer the lesson and extend the length of the course.
The first book is included in the registration fee, regardless of the type of course and level.
Yes – our one-to-one classes are bespoke. We try our best to schedule the classes at a time that is convenient for the student. Classes can take place at our school or online. Our teachers tailor the course to their student’s specific needs in order help them achieve their learning objectives.
If this options appeals, we would appreciate it if you contacted us at info@vivespanish.com Also, please read our private lessons-terms and conditions.
We are able to offer private or in-company courses from beginners to advanced levels, tailored to clients’ specific needs and/or industry specific language. Our team can deliver bespoke language training at our school, your place of work or online. If this options appeals, we would appreciate it if you contacted us at info@vivespanish.com Also, please read our private lessons-terms and conditions.
If you study one of our intensive courses of 20 lessons per week, you can apply for a student visa. We will advise you on how to apply for your study visa. After enrolling in one of our intensive courses, we will send you an “invitation letter”. With this you will be able to justify your stay in Spain for study purposes. However, it is important to note that in no case does enrolment in a course mean that the embassy will grant you a student visa. For more information, we recommend that you contact the Spanish embassy in your country of origin.
At Vive SPANISH we expect our students to…
– take some responsibility for their learning
– show respect for other students, their teachers, and the school
– participate actively and enthusiastically in class
– respond in a positive way to the challenges of language learning – this is important so that there is a positive and friendly atmosphere in the lessons at all times
You can do this by:
– attending your classes
– if online, participating in the class with your video and audio on (unless you have asked for permission from the teacher)
– arriving punctually for all classes and returning from breaks on time
– using the target language in the classroom
– showing respect for, and being polite to, other students – understanding that everyone comes from different backgrounds and different cultures, and will often have different needs from you
– working in a cooperative way with all other students
– respecting your teacher’s professional judgment regarding your level and your progress, and following your teacher’s advice so that you can improve faster
– listening to other students, and to your teacher, without interrupting
– speaking to your teacher first if you have a problem with your class or your learning
– following all requests made to you by Vive SPANISH staff
Online lessons are only recorded on demand. Face-to-face lessons cannot be recorded.
In the event of ‘force majeure’, such as fire, flooding, pandemic, infectious diseases and other events outside our reasonable control which may cause the closure of the school, no refund of fees will be made to students, except at the school’s discretion in exceptional circumstances, in which case, the school may consider compensating the students by offering private lessons.
Students are not insured by Vive SPANISH against illness, accident, theft, damage or loss of personal belongings and therefore the school cannot assume responsibility in such cases.
For more information, please read point 7 of our terms and conditions.
For beginners courses (A1) the start date can be postponed, but will be subject to the start date scheduled by the school. All costs will be carried forward to a later date.
For all other levels (A2 to C1): the start date can be postponed if you notify the school at least 7 days before the start of the course. All fees will be carried forward to a later date.
PAYMENT & REFUNDS
For full information on cancellations and refunds, please refer to our Terms and Conditions.
No, you must pay the entire amount at the time of booking.
-All cancellations must be notified in writing to Vive SPANISH.
-For cancellations made up to a month before the course is due to start, Vive SPANISH will refund all fees paid apart from the registration fee (160€).
-In case a cancellation is made two weeks (14 days) or less before the course is due to start, Vive SPANISH will not return the cost of the course and/or accommodation. However, the student will always be able to use the purchased training hours in the future, within one calendar year.
-In the case of upfront payment courses (4.700€) per year or special discounts), if a student decides to leave any of these courses, they must notify the school in writing, explaining the reasons. From that moment on, the student will have the possibility of recovering the hours paid and not consumed, during an academic year counted from the moment of the written communication. In these cases there is no possibility of any refund.
-The school reserves the right to cancel courses when insufficient bookings are made and to change students to other courses. If such a change happens, a full refund of fees, excluding the enrolment and visa papers fees, will be made if requested instead.
The only condition for cancelling the course will be the visa refusal and following the procedure below:
1. The student send the refusal to the school.
2. The student appeals and with the sudent´s permission, the School sends a recommendation letter to the Embassy in order to help the student get it.
3. If after this the Embassy again refuses to issue the visa, the School will return 90% of the course cost after the official confirmation of the refusal, if the student has already paid the course, but the registration deposit + visa expenses will not be refunded.
If the student refuses to come to School after receiving a student visa, no refund will be made, and the School will also report the situation to the Embassy of Spain.
If the reasons for any of the denials were “when to substantiate the request, false documents or inaccurate allegations have been presented, or there is bad faith” (art. 39.9 b) 2 del R.D.), or other types of circumstances not inherent to our centre, there will be no refund.
Yes, under the following circumstances and following this process:
1. The student send the refusal to the school.
2. The student appeals and with the sudent´s permission, the School sends a recommendation letter to the Embassy in order to help the student get it.
3. If after this the Embassy again refuses to issue the visa, the School will return 90% of the course cost after the official confirmation of the refusal, if the student has already paid the course, but the registration deposit + visa expenses will not be refunded.
If the student refuses to come to School after receiving a student visa, no refund will be made, and the School will also report the situation to the Embassy of Spain.
If the reasons for any of the denials were “when to substantiate the request, false documents or inaccurate allegations have been presented, or there is bad faith” (art. 39.9 b) 2 del R.D.), or other types of circumstances not inherent to our centre, there will be no refund.
If they are communicated more than 24 hours before the start of the class, the student does not miss that class. In the case of being communicated less than 24 hours in advance, that class is lost and deducted from the contracted lessons.
All cancellations must be communicated by WhatsApp or by email in the contacts listed on the website.
Also, please read our private lessons-terms and conditions.
Yes, existing students qualify for a 10% loyalty discount providing bookings are made during or on completion of a current course.
We are always happy to help you find the perfect class. Contact our team who can answer your questions.
